Datasets

The Datasets section is the central hub where you manage all the Natural Language Understanding (NLU) data that forms your bot's "brain." This is where you define what your bot can understand and how it should respond.

The section is organized into five specialized modules:

• Intents: The user's goals or intentions (e.g., "book a flight").
• Entities: Specific pieces of information to extract from a message (e.g., a city, a date).
• Inbox: A tool to review real user messages and improve your model (supervised learning).
• Q&A: A library of simple question-and-answer pairs for handling FAQs.
• Answers: A repository of reusable responses, including rich messages.