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Getting Started

Overview
Create
Share
Test
Deploy

Key concepts

Bots
Intents
Entities
Q&A
Rich Messages
Welcome message
Reprompt messages
Connectors
Handover
Generative AI

Dialog Engine

Overview
Orchestrators & Microbots
Disambiguation
Multilanguage
Jump to bot
NLU bypass

Natural Language Understanding

NLU pipelines
Pre-processing
Classifiers
Vectorizers
Entity extraction
Language support

Modules

Bots list
Builder
Conversations
- Shared conversations
- Audio files
Analytics
Datasets
Surveys
- Conversation Surveys
- Answer Surveys
Generative AI

Integrations

Overview
Webchat
Messenger
- Advanced features
WhatsApp
X (Twitter)
- Advanced features
Crisp
RingCentral
Webhooks
Mobile Apps
- Mobile App - Native
- Mobile App - Web

Best Practices

Designing Intents
Designing Entities

Security

Overview
Hosting
Activity logs
Automatic screen lock
Password policy
Brute force prevention
Single Sign-On (SSO)
IP Filtering
Team Management
Privacy, GDPR
Data anonymization

Resources

API reference
Changelogs
Glossary
SDK
Tools

Useful links

Status Pages
Public Roadmap
Blog
Youtube Channel

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Datasets

The datasets module is the place where you can find and manage all your data.
Find out more on the sections below:

Updated 8 months ago