Data Retrieval

From the platform, you can easily retrieve the following data:

  • User data collected through the channel (messenger data for instance)
  • User data collected by the bot through the conversations (my age is 19y for instance)
  • All the conversations related to a specific user

To do this, go to the Conversations Module, find the targeted user and click on the appropriate Download button shown in the screenshot below.

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Admin only feature

Only users with Admin role on a bot can download user data and conversations.