Hosting

SaaS hosting

At Smartly.AI, we have chosen Microsoft Azure as our exclusive Infrastructure as a Service (IaaS) provider through our partnership with Orange Cloud. We utilize Azure not only for its robust infrastructure but also for hosting all our chatbot data and services. This ensures that as a customer, your data is exclusively managed on servers provided by Microsoft Azure, without any transfer to external third-party services at any point.

We specifically selected Microsoft Azure for its high level of security, superior performance, and scalability. Furthermore, we leverage Azure AI capabilities, which allow us to deploy dedicated instances of the most advanced and effective generative AI models. This setup guarantees that all operations are confined to our data center, maintaining the integrity and confidentiality of your data.

By choosing Azure, we ensure that your interactions with Smartly.AI's services benefit from the latest innovations in AI technology, within a secure and scalable environment.

While we are planning to extend to other regions,
all the instances of our SaaS solution are currrently hosted in Europe and more specifically in France to be GDPR compliant.
Here is the location of our your datacenters depending on the product you use:

Other hosting options

In addition to our standard cloud-based services, Smartly.AI offers an "On-Premise Hosting Solution" for clients who prefer to retain full control over their data by hosting it within their own IT infrastructure. This option is ideal for organizations seeking to comply with specific regulatory requirements or those with stringent data security policies.

Furthermore, we provide the flexibility to deploy our platform on a client's private cloud environment, which we refer to as our "Custom Cloud Hosting" option. This allows our clients to benefit from the same robust features of Smartly.AI while ensuring that their data remains within their corporate ecosystem, whether hosted on their premises or on their chosen cloud infrastructure.

Both hosting solutions are designed to offer maximum security and performance, ensuring that all client data remains protected and private, in accordance with their specific needs and preferences.