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Getting Started

  • Overview
  • Create
  • Share
  • Test
  • Deploy

Key concepts

  • Bots
  • Intents
  • Entities
  • Q&A
  • Rich Messages
  • Connectors
  • Handover

Algorithms

  • Overview
  • NLU
    • Choosing your NLU pipeline
    • Available pipelines
    • Intent detection
    • Entity extraction
    • Lemmatisation
    • Typos robustness
    • Stop words filtering
    • Language support
  • Dialog
    • Masterbots & Microbots
    • Multilanguage
    • Disambiguation
    • Jump to bot
    • By-passing the NLU

Modules

  • Bots list
  • Builder
    • Builder > Dialog Flows
    • Builder > Custom code
    • Builder > Rich messages
  • Conversations
    • Shared conversations
    • Audio files
  • Analytics
    • Analytics > Overview
    • Analytics > Users
    • Analytics > Interactions
    • Analytics > Sessions
    • Analytics > Understanding
    • Analytics > Surveys
    • Analytics > Languages
  • Datasets
    • Datasets > Intents
    • Datasets > Entities
    • Datasets > Inbox
    • Datasets > Q&A
  • Surveys
    • Conversation Surveys
    • Answer Surveys

Integrations

  • Overview
  • Webchat
    • User data
    • Webchat SDK
    • Jumping from one bot to another
  • Facebook Messenger
    • Advanced features
  • Google Assistant
  • Whatsapp
  • Twitter Direct Messages
    • Advanced features
  • Mobile Apps
    • Mobile App - Native
    • Mobile App - Web
  • RingCentral Digital Engage (Dimelo)
  • Crisp

Best Practices

  • Designing Intents
  • Designing Entities

Security

  • Overview
  • Hosting
  • Activity logs
  • Automatic screen lock
  • Password policy
  • Brute force prevention
  • IP Filtering
  • Team Management
  • Privacy, GDPR
    • Data Retrieval
    • Data Deletion
    • User Consent
  • Data anonymization

Resources

  • API reference
  • Changelogs
  • Glossary
  • SDK
  • Tools
    • Dialog tester
    • NLU tester
    • Utterances generator

Useful links

  • Status Pages
  • Public Roadmap
  • Blog
  • Youtube Channel
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SDK

Suggest Edits

We provide various SDKs to make it easy for you to access the functionality of Smartly.AI API from different programming languages.

The first available SDK is the Node.js SDK.
=> https://github.com/SmartlyAI/smartlyai-nodejs-client

Updated almost 2 years ago