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Getting Started

  • Overview
  • Create
  • Share
  • Test
  • Deploy

Key concepts

  • Bots
  • Intents
  • Entities
  • Q&A
  • Rich Messages
  • Connectors
  • Handover

Algorithms

  • Overview
  • NLU
    • Pipeline selection
    • Available pipelines
    • Intent detection
    • Entity extraction
    • Lemmatisation
    • Data augmentation
    • Stopwords filtering
    • Language support
  • Dialog
    • Orchestrators & Microbots
    • Multilanguage
    • Disambiguation
    • Jump to bot
    • Autocompletion
    • NLU bypass

Modules

  • Bots list
  • Builder
    • Builder > Dialog Flows
    • Builder > Custom code
    • Builder > Rich messages
  • Conversations
    • Shared conversations
    • Audio files
  • Analytics
    • Analytics > Overview
    • Analytics > Users
    • Analytics > Interactions
    • Analytics > Sessions
    • Analytics > Escalation
    • Analytics > Understanding
    • Analytics > Surveys
    • Analytics > Languages
  • Datasets
    • Datasets > Intents
    • Datasets > Entities
    • Datasets > Inbox
    • Datasets > Q&A
  • Surveys
    • Conversation Surveys
    • Answer Surveys

Integrations

  • Overview
  • Webchat
    • User data
    • Webchat SDK
    • Jumping from one bot to another
  • Messenger
    • Advanced features
  • WhatsApp
  • Twitter
    • Advanced features
  • Crisp
  • RingCentral Engage Digital
  • Webhooks
  • Mobile Apps
    • Mobile App - Native
    • Mobile App - Web

Best Practices

  • Designing Intents
  • Designing Entities

Security

  • Overview
  • Hosting
  • Activity logs
  • Automatic screen lock
  • Password policy
  • Brute force prevention
  • IP Filtering
  • Team Management
  • Privacy, GDPR
    • Data Retrieval
    • Data Deletion
    • User Consent
  • Data anonymization

Resources

  • API reference
  • Changelogs
  • Glossary
  • SDK
  • Tools
    • Dialog tester
    • NLU tester
    • Utterances generator

Useful links

  • Status Pages
  • Public Roadmap
  • Blog
  • Youtube Channel
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SDK

Suggest Edits

We provide various SDKs to make it easy for you to access the functionality of Smartly.AI API from different programming languages.

The first available SDK is the Node.js SDK.
=> https://github.com/SmartlyAI/smartlyai-nodejs-client

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Updated over 2 years ago