Password policy

Password initialisation

While creating your account, a password will be required
Our password requirements are available at the end of this section
The password is asked twice for confirmation


Password reset

You can reset your password when you want.
We don't force you to update it.
You can request a password update from the login page
Click on Forgot your password? Click here


From there fill the form with your email


You will receive a reset link on your email inbox


Once the link clicked, you will be able to reset your password


Password update

Once connected, you can change your password from your profile page: My Account > Settings > Profile details


Password requirements

We have some requirements regardings the passwords:

  • At least 8 characters—the more characters, the better
  • A mixture of both uppercase and lowercase letters
  • A mixture of letters and numbers
  • Inclusion of at least one special character, e.g., ! @ # ? ]