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Password policy

Password initialisation

While creating your account, a password will be required
Our password requirements are available at the end of this section
The password is asked twice for confirmation

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Password reset

You can reset your password when you want.
We don't force you to update it.
You can request a password update from the login page
Click on Forgot your password? Click here

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From there fill the form with your email

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You will receive a reset link on your email inbox

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Once the link clicked, you will be able to reset your password

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Password update

Once connected, you can change your password from your profile page: My Account > Settings > Profile details

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Password requirements

We have some requirements regardings the passwords:

  • At least 8 characters—the more characters, the better
  • A mixture of both uppercase and lowercase letters
  • A mixture of letters and numbers
  • Inclusion of at least one special character, e.g., ! @ # ? ]