In order to deploy your bot to Twitter Messenger, you will need to follow a few steps described below.
In Twitter, Direct Messages can be opened to everybody or only to trusted people.
In order to add a chatbot to your Twitter account, please check that the following
Message button is active for all Twitter users.
Here is a useful link explaining Twitter DM => https://help.twitter.com/fr/using-twitter/direct-messages
Please check that the option below is activated before proceeding to the next steps.
Here is the url to the Twitter developer portal: Link
Use the right Twitter account
Obviously, all the steps below can only work if the twitter account used to create the app is the one you want to connect to Twitter (eg you should use @Enterprise_Inc in the developer process and not your personnal Twitter account.
In this case we should create the app with the @WWF_Climat account
You will probably have to go through an application process to get add the developer account privileges to your Twitter account. After completion, your application can take a day or two to be officially validated by the Twitter team.
Below it the prompt you will see if your Twitter account is not a developer account yet.
Answer the questions.
Accept the Developer Agreement & Policy
You will soon be notified by the Twitter team of your application status, it takes usually 1 or 2 working days.
Once you are connected to the developer portal,
click on the
Apps menu and click on the
Click on the
Keys and tokens tab to get the useful information to make the connection between your twitter app and your Smartly.ai chatbot.
Make sure that the access permissions are set to
Read, write and Direct Messages.
Then go to Smartly.ai and click on the Twitter integration.
Here is the Twitter integration form to complete the connection.
Then copy and paste the information from your Twitter app to the Twitter integration of Smartly.ai as shown below
For the last field, go to the Dev environment page
Give a name to your dev env and select the desired app
Then you will find the
Dev environement label in the
Account Activity API / Sandbox section
Once all the fields are in the integration window, click on the
From there your bot is ready to answer your users!
To access your bot via Direct Message, head to the Twitter page and click on the DM button shown below.
then you will have the welcome message and the start button previously set.
Then the converesation starts and the bot can answer your users
Updated 2 months ago