Smartly.AI

GDPR Consent

If your bot is gathering any personal data on behalf of the user, you should make it clear for the user from the beginning.
We recommend you to it directly in your bot, at the beginning of the conversation by:

  • Listing the data you are gathering
  • Why and how you are using it
  • A link to your privacy policy

As this is very specific to each use case, it's up to the bot developer to define the consent request message in his bot.
Below is an example where the bot is explicitly asking for user consent.

Example of consent request done by the bot

Example of consent request done by the bot

GDPR Consent


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