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As a platform, Smartly.AI offers multiple ways to connect your bots to other third party applications.
Two types of connectors are currently offered:

  • Channel connectors
  • Contact centers connectors

Channel connectors

Channel connectors allows you to deploy your bot on different channels
Available channels today are:

  • Website => More here
  • Messenger (formerly Facebook Messenger)=> More here
  • X (formerly Twitter) => More here
  • WhatsApp => More here

Contact centers connectors

This type of connectors offers you a convenient way to escalate conversations to human agents
Support contact centers includes:

  • Ring Central Digital Engage => More here
  • Crisp => More here


Smartly AI bots also provides an API. More information here.