Connectors

As a platform, Smartly.AI offers multiple ways to connect your bots to other third party applications.
Two types of connectors are currently offered:

• Channel connectors
• Contact centers connectors

Channel connectors

Channel connectors allows you to deploy your bot on different channels
Available channels today are:

• Website => More here
• Messenger (formerly Facebook Messenger)=> More here
• X (formerly Twitter) => More here
• WhatsApp => More here

Contact centers connectors

This type of connectors offers you a convenient way to escalate conversations to human agents
Support contact centers includes:

• Ring Central Digital Engage => More here
• Crisp => More here

API

Smartly AI bots also provides an API. More information here.