As a platform, Smartly.AI offers multiple ways to connect your bots to other third party applications.
Two types of connectors are currently offered:
- Channel connectors
- Contact centers connectors
Channel connectors allows you to deploy your bot on different channels
Available channels today are:
- Website => More here
- Messenger (formerly Facebook Messenger)=> More here
- X (formerly Twitter) => More here
- WhatsApp => More here
This type of connectors offers you a convenient way to escalate conversations to human agents
Support contact centers includes:
Smartly AI bots also provides an API. More information here.
Updated about 1 month ago