JUMP TOBefore you startPrerequisitesAuthenticationGet your API TokenGet the Skill IDUse the interactive API DocSmartly.ai APIsbotsGet botgetintentsGet intentgetUpdate intentputentitiesGet entitygetUpdate entityputsurveysGet surveysgetSend responsepostdialogDialogpostnluParsepostautocompleteComplete user querygetclientsGet clientgetUpdate clientputDelete clientdeleteconversationsGet conversationsgetGet conversation by usergetGet conversation by clientgethandoverStart handoverpostEnd handoverpostPushpostanalyticsGet analyticsgetPowered by End handoverpost https://apis.smartly.ai/handover/end/{bot_id}This will unmute the bot for a specific user