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July 2020

2.15.1 - 29th July 2020

Major changes

  • Improved: {Surveys} Better experience while creating Conversation Surveys and Answer Surveys
  • Added: {Analytics > Surveys} Ability to filter good / bad surveys + filter them by rating
  • Added: {Analytics > Surveys} Ability to read the conversations in order to understand the user feedback
  • Added: {Surveys} Ability to send Rich Messages in reaction of the user feedback
  • Removed: {Integrations} Amazon Alexa is not supported anymore
  • Improved: {Bot Duplication} While duplicating a bot, Q&As are now cloned too
  • Added: {Logs} We now have the ability to know wether a message is of type text or a button action thanks to the new API field input_type wich can be text or postback. This information will be shown in the platform soon.
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Minor changes

  • Improved: {Builder} Dark mode activated by default in the code editor
  • Added: {Webchat} Ability to detect wether the user chatting via a mobile device or not, this information will be provided in user_data.on_mobile
  • Added: [User Data} We added the field user_data.gtu_accepted to allow you to store wether the customer has already accepted the general terms of use of the chatbot
  • Fixed: {Builder} A rare issue leading to two differents blocks having the same ID
  • Improved: {Webchat} Long quick replies are now showing along multiple lines instead avoiding the need of an horizontal scrolling
  • Improved: {Webchat} Bigger quick replies buttons, easier to grasp with your finger ;)
  • Improved: {Webchat} Quick replies are now aligned to the left of the webchat as all other bot messages
  • Improved: {Builder} The Simulator will start a new conversation each time you save your graph
  • Improved: New Q&A pairs will start with a 95% confidence threshold

2.15.0 - 10th July 2020

Major changes

  • Added: {Analytics} Conversation Surveys reports.
  • Added: {Webchat} Conversation Surveys

Minor changes

  • Improved: {API} Max lenght ot the input raised from 140 to 1000 characters in the /dialog endpoint

2.14.0 - 6th July 2020

Major changes

  • Added: {Analytics} Sessions management. More on this here .
  • Added: {API} END_SESSION event added to the /dialog API. More on this here.
  • Added: END_SESSION event is now sent by the webchat when the chat is closed.
  • Improved: {Security} XSS Vulnerability patch.

Minor changes

  • Improved: {Security} Added some security headers.
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