December 2020

2.16.4

Expected release dates

  • Smartly.AI : 11/12/2020
  • Virtual Agent : 16/12/2020

Major changes

  • New: Ability to have full duplicates of chatbots, with intents and entities duplicated too
Keep your intents shared or duplicate them too, yoo decide!Keep your intents shared or duplicate them too, yoo decide!

Keep your intents shared or duplicate them too, yoo decide!

  • Improved {Webchat}: Ability to jump from one bot ot to another, more on this here
It is now possible to jump from a chatbot to another within the same conversation with one line of code!It is now possible to jump from a chatbot to another within the same conversation with one line of code!

It is now possible to jump from a chatbot to another within the same conversation with one line of code!

Minor changes

  • Fixed: An issue with the global reprompt
  • Fixed {NLU}: Better management of some special characters (*,+,...)
  • Improved {Webchat}: Automatic addition of target="_blank" in urls

2.16.5

Expected release dates

  • Smartly.AI : 15/12/2020

Major changes

  • Improved: {Facebook Messenger} We are deploying a patch to reduce the impact of the recent Messenger API updates announcements for Europe
  • [EU Bots only] We won't send the typing animation
  • [EU Bots only] We will handle the new messenger errors on unsupported content

2.16.6

Expected release dates

  • Smartly.AI : 18/12/2020

Major changes

  • New: Ability to manage the Bot shows messages from the Datasets module
New in the datasets: You can manage your `Bot Shows` answersNew in the datasets: You can manage your `Bot Shows` answers

New in the datasets: You can manage your Bot Shows answers

You can edit the answers directly, even if someone else is working on the dialog flow!You can edit the answers directly, even if someone else is working on the dialog flow!

You can edit the answers directly, even if someone else is working on the dialog flow!

  • Improved: {Facebook Messenger} In continuation of the first patch regarding the latest Messenger API updates
  • [EU Bots only] We won't ask the Messenger API for the first_name, last_name or the picture. These informations won't be available anymore in the Conversations module, as well as in the user_data field
  • [EU Bots only] We wont create a persistent menu
  • [EU Bots only] Videos will be sent as plain text links
  • [EU Bots only] If sending buttons cards or carrousels fails, we will convert the bot messages with a combination of text and quick replies. See the sample below for a better understanding of the automatic conversion.
Automatic format conversion will be done in case Messenger returns an error on your original contentAutomatic format conversion will be done in case Messenger returns an error on your original content

Automatic format conversion will be done in case Messenger returns an error on your original content

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Message for Virtual Agent users

The changes described above are only true for the native Smartly.AI Messenger integration.
If you are using OBC / BotHub please check this changelog instead.

Minor changes

  • Fixed: Duplication issue for empty bots