April 2022

2.19.5

• Smartly.AI : 28th April
• Virtual Agent : 4th May

Datasets
New: Ability to add rich messages to Qustions / Answers responses

Dialog
Improved: Disambiguation should not be activated if an exact match is found
Improved: Avoid duplicate suggestions

NLU
Release of SNP 1.06 RC4
New: Load and performance tests were passed OK on this pipeline
Improved: Better exact match on SNP 1.06
Improved: Better date and time handling
Improved: Better emoji management
Improved: Better management of decimal numbers

Integrations
Fixed: an issue on Messenger reprompts after a Crisp escalation

UI
Improved: Cleaner UI for bot settings
Improved: Simplified search results counter
Improved: UI and wording tweaks

2.19.4

• Smartly.AI : April 6th
• Virtual Agent : 4th May

Dialog
Improved: Better management of the disambiguation for FAQ
Improved: Return the welcome state reprompt if no local reprompt is defined

API
Fixed: Anonymize the corrected_input field in case of private messages

2.19.3

• Smartly.AI : April 6th
• Virtual Agent : April 6th

NLU
Release of SNP 1.06 RC3

• Improved: Better exact match integration
• Improved: Fine tuning of the deterministic intent parser
• Improved: Remove case sensitiveness
• Improved: Return 10 intent results instead of 5 (useful for disambiguation)
• New: Ability to activate / deactivate stop words filtering