April 2021

2.17.6

  • Smartly.AI : April, 8th
  • Virtual Agent : April, 8th

Security
Added: Accounts are blocked after 3 failed connection attempts. This is meant to avoid brut force attacks.
To unlock your account; wait for at least 10 minutes and retry to login or reset the password.

After 3 failed connections, your account will be blockedAfter 3 failed connections, your account will be blocked

After 3 failed connections, your account will be blocked

Added: Activity logs view

This new interface will allow you to view all recent activity on your botsThis new interface will allow you to view all recent activity on your bots

This new interface will allow you to view all recent activity on your bots

Improved: Many new events added to the activity log

Webchat
Added: Ability to customize the webchat button icon

New: Customize your webchat button!New: Customize your webchat button!

New: Customize your webchat button!

Platform
Improved: The bots are now ranked alphabetically in the bot filter


2.17.7

  • Smartly.AI : April, 21th
  • Virtual Agent : April, 21th

Node.js packages
Added: JSForce package allowing deeper integrations with Salesforce CRM

Pricing
Welcome messages are now free πŸŽ‰
From now on, you will only pay for the following interactions:

  • incoming text messages
  • incoming voice messages
  • quick replies clics
    You can check the interactions consumed in the Analytics > Interactions sections of the product.

NLU
Fixed: We fixed an issue where Snips NLU was failing to train some bots having the character [ in their datasets.

Security
Added: Lock screen on the backoffice after 10 minutes of inactivity

Activity logs
Improved: Added more events and more details in the logs
Full description of the Activity log system available here.