April 2021

2.17.6

  • Smartly.AI : April, 8th
  • Virtual Agent : April, 8th

Security
Added: Accounts are blocked after 3 failed connection attempts. This is meant to avoid brut force attacks.
To unlock your account; wait for at least 10 minutes and retry to login or reset the password.

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After 3 failed connections, your account will be blocked

Added: Activity logs view

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This new interface will allow you to view all recent activity on your bots

Improved: Many new events added to the activity log

Webchat
Added: Ability to customize the webchat button icon

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New: Customize your webchat button!

Platform
Improved: The bots are now ranked alphabetically in the bot filter


2.17.7

  • Smartly.AI : April, 21th
  • Virtual Agent : April, 21th

Node.js packages
Added: JSForce package allowing deeper integrations with Salesforce CRM

Pricing
Welcome messages are now free 🎉
From now on, you will only pay for the following interactions:

  • incoming text messages
  • incoming voice messages
  • quick replies clics
    You can check the interactions consumed in the Analytics > Interactions sections of the product.

NLU
Fixed: We fixed an issue where Snips NLU was failing to train some bots having the character [ in their datasets.

Security
Added: Lock screen on the backoffice after 10 minutes of inactivity

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Activity logs
Improved: Added more events and more details in the logs
Full description of the Activity log system available here.