April 2021

2.17.6

Smartly.AI : April, 8th
Virtual Agent : April, 8th

Security
Added: Accounts are blocked after 3 failed connection attempts. This is meant to avoid brut force attacks.
To unlock your account; wait for at least 10 minutes and retry to login or reset the password.

1612 — After 3 failed connections, your account will be blocked

Added: Activity logs view

2000 — This new interface will allow you to view all recent activity on your bots

Improved: Many new events added to the activity log

Webchat
Added: Ability to customize the webchat button icon

Platform
Improved: The bots are now ranked alphabetically in the bot filter

2.17.7

Smartly.AI : April, 21th
Virtual Agent : April, 21th

Node.js packages
Added: JSForce package allowing deeper integrations with Salesforce CRM

Pricing
Welcome messages are now free 🎉
From now on, you will only pay for the following interactions:

incoming text messages
incoming voice messages
quick replies clics
You can check the interactions consumed in the Analytics > Interactions sections of the product.

NLU
Fixed: We fixed an issue where Snips NLU was failing to train some bots having the character [ in their datasets.

Security
Added: Lock screen on the backoffice after 10 minutes of inactivity

Activity logs
Improved: Added more events and more details in the logs
Full description of the Activity log system available here.