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Getting Started

Overview
Create
Share
Test
Deploy

Key concepts

Bots
Intents
Entities
Q&A
Rich Messages
Connectors
Handover

Algorithms

Overview
NLU
Dialog

Modules

Bots list
Builder
Conversations
- Shared conversations
- Audio files
Analytics
Datasets
Surveys
- Conversation Surveys
- Answer Surveys

Integrations

Overview
Webchat
Messenger
- Advanced features
WhatsApp
Twitter
- Advanced features
Crisp
RingCentral Engage Digital
Webhooks
Mobile Apps
- Mobile App - Native
- Mobile App - Web

Best Practices

Designing Intents
Designing Entities

Security

Overview
Hosting
Activity logs
Automatic screen lock
Password policy
Brute force prevention
IP Filtering
Team Management
Privacy, GDPR
Data anonymization

Resources

API reference
Changelogs
Glossary
SDK
Tools

Useful links

Status Pages
Public Roadmap
Blog
Youtube Channel

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Dialog

In this section, we will detail every aspect of the dialog management algorithms of the solution

Updated over 1 year ago

What’s Next

Masterbots & Microbots
Multilanguage
Disambiguation
Jump to bot
By-passing the NLU