Version 3.12.32

September the 30th

[Conversations / Observability]: Improved readability of instructions
[Conversations / Observability]: Input and Output translations phases added to the visible steps

[Security]: We added a rate limit of 50 req/min to every user discussing with the bot via the Webchat and the /dialog API
[IA Models] By default, tokens are hidden, you will need to click on the unhide button to show them

Version 3.12.31

September the 24th

[Dialog]: Automatic input translation
Whatever the user language, this allow us to ground the input to the bot language
The translated input will the be available in the input.translated_input field as well as the API /dialog result
This feature has also been prompted to be robust to typos and errors

[Dialog]: Automatic bot response translation
This option will look at the last user messages and translate the bot answer into the user language
This option works with simple responses but also with Rich Messages
[Conversations]: Always show the users panel
[Conversations]: By default, open the Observability panel
[Fix]: Fixed an issue while downloading the survey results
[Webchat]: Added a footer settings so that you can add a message like "Powered by Smartly.ai"

September the 23th

[Bot sharing]: Ability to change the owner of a bot
[Additional NLU]: Ability to define custom instructions for the parse and the training

September the 12th

[Conversations]: Make it faster to load
[Conversations]: Some messages where not showing their traces
[Conversations]: Added a spinner during trace loading
[Analytics]: Better filter management
[Analytics]: Fixed an issue on the Survey tab
[Crisp]: Fixed an issue with the link sent to Crisp
[UI]: Removed background animation
[Messenger/WhatsApp]: Do not send the waiting messages to those channels as we can't delete them once the answer generation is started

September the 9th

[User Data]: You can know store any data on the user_data.custom field, for instance you can store the preferred store location of a user in the user_data.custom.preferred_store field and reuse it later or retrieve via the /clients api

September the 5th

[API]: Fixed an issue on the /dialog where some sessions where not properly sent to the RAG Agent
[Email]: Fixed an issue with link sent to the user when sharing a bot
[Conversations]: Added the request field (with the actual data sent to the [/dialog](https://docs.smartly.ai/reference/get-dialog-response) API) in the traces for better debug
[Analytics]: New design for the gen ai powered surveys

September the 4th

[Analytics]: New report with latency tracking
[Analytics]: Date filter is now stored during navigation
[Knowledge bases]: Better chunking for FAQ web pages. Once those are detected we use the LLM to split the page content into QnA pairs
[Knowledge bases]: Smarter URL ingestion. For instance, if we find /blog as an url in the content of the https://smartly.ai web page, we will convert it to https://smartly.ai/blog so that it can be opened by the user during the chat

September the 1st