September 2021
2.18.5
- Smartly.AI :
9th
- Virtual Agent :
15th
Bots page
New: List view for bots with additional information
- NLU model
- Training status
- Language
- Creation date
Improved: Sort the masterbots alphabetically in the masterbot filter
Improved: Remember the last masterbot filter so that we don't have to always change it
Builder
Improved: Ability to move quick replies and button cards to the left / right by drag and drop in rich messages
Improved: Dialog flows are loading faster
Improved: Ability to use a shared intent or entity in other bots than the one where it was shared initially => More flexibility while collaborating on the platform
Fixed: Additional controls on intent data syntax. In particular intents with text such as @nickname: hello
where @nickname
was interpreted as an entity.
Improved: As the confidence threshold is now configured globally for the bot, this setting has been removed from the intents panel.
Conversation
Improved: Add Simulator
as a channel filter for conversations.
Improved: The module will show the whole conversation, even if there is bot jump between multiple bots
Datasets
Improved: As the confidence threshold is now configured globally for the bot, this setting has been removed from the intents panel.
Analytics
Improved: In the case of bots with multiple jumps, the analytics of the first bot will consolidate the analytics of the other bots where the jumps occured during the conversations
Fixed: Case sensitiveness removed in the platform
field to fix some inaccurate Whatsapp analytics for Bothub.
Changed: Analytics reports are limited to 32 days
Improved: Analytics reports for a single day are now available too
Dialog
Fixed: For disambiguation algorithm, in the case of close intents, the settings "Max number of suggestions" should be respected.
NLU
Improved: New model SNP 1.05
This model, still in beta, includes:
- a data augmentation feature for all languages. More on this here.
- a better classification algorithm for all languages
- a new lemmatization dictionary for French
Integrations
Improved: [Ring Central] Update the Ring Central categories each time the integration is opened
Improved: [Ring Central] Default webhook is now set to no source
.
OPS
Migration of all media content from AWS S3 to our internal media servers.