November 2025

Version 3.30.1

Fixes & Enhancements

  • Improved: Email Sending Reliability

    We've made adjustments to the email-sending service to improve reliability and ensure better deliverability for all emails sent from the platform.

  • Fixed: AI Model Selector for Knowledge Base Embeddings

    We resolved an issue where the correct AI Deployment model could not be selected in the Embeddings (Vectorization) section when creating or editing a Knowledge Base. This selection is now fully functional, allowing you to choose the specific model for your vectorization tasks.

  • Fixed: Content Chunking for .TXT Files

    We corrected a bug that affected the chunking process for data sources uploaded as .txt files. The content from these files is now correctly processed and segmented, ensuring better data quality for the RAG pipeline.

Version 3.30.0

Release date: November the 20th This version focuses on major platform improvements across RAG accuracy, model capabilities, UI/UX refinement, and deployment stability.


🤖 GPT-5.1 Model Support

Smartly.AI now fully supports GPT-5.1 as a selectable model across Smartly Agents

GPT-5.1 delivers stronger reasoning, better structured output, reduced hallucinations, and improved performance with Knowledge Bases — especially in complex enterprise workflows.


🧠 Differentiated Ingestion & Dynamic Chunking

A major upgrade to the Knowledge Base pipeline: ingestion and chunking are now adaptive based on file structure and content type.

This improves:

  • Semantic relevance
  • Chunk consistency
  • Retrieval accuracy

The system applies optimal strategies automatically (or per-KB override), improving overall RAG performance.


Security & Infrastructure

  • Hardening of service images (OS level)
  • Hardening of Node package dependencies
  • Minimum required password strength applied for SmartlyGPT login

Platform & Engine Reliability

  • Improved streaming stability on Webchat and SmartlyGPT integrations with new instrumentation for rare edge cases
  • Fixed issue where some streamed messages didn’t display while still being saved in history
  • Better WebSocket protocol error handling

Observability & Inbox

  • Fixed message deletion inconsistencies
  • Fixed missing history entries

🎨 UI / UX Enhancements

  • Global UI refresh (spacing, alignment, consistency, dark mode)
  • Updated modal headers and form elements
  • Improved design of Knowledge Base views inside assistants
  • Users are now redirected to My Bots after login - until the Welcome Dashboard is ready
  • Webchat UX now smoother and mobile-optimized scrolling
  • Improved behavior of bot selector and checkbox interactions
  • Ability to open edit modal of an AI deployment directly from the assistants/agents list

🧩 Smartly Apps

We’re introducing three new applications to extend the Smartly ecosystem. These apps are currently available in invite-only beta (request access: [email protected]).
Oh, and you can use all these apps with your Smartly.ai account 😀

📌 Smartly Kanban — A Simple Board to Organize Your Bot Projects

Smartly Kanban provides a lightweight visual board to help teams stay organized throughout the lifecycle of their conversational AI projects.

Current features include:

  • Trello-like drag-and-drop board
  • Customizable lists and cards
  • Tracking tasks related to bot creation, testing, and improvements

Future releases will bring more structured governance and automation, but today the focus is on keeping projects clear and collaborative with a simple interface.


📌 Smartly Credapp — Automated Financial Data Extraction & Insights

Smartly Credapp helps financial teams accelerate analysis by extracting structured information from financial statements and generating an initial interpretation.

Current capabilities:

  • Extraction of key figures from balance sheets and financial documents
  • Automatic structuring of data
  • AI-generated summaries to support financial decision workflows

Ideal for banking and lending teams looking to reduce manual review time.


📌 Smartly KYC — Automated Compliance Document Processing

Smartly KYC streamlines identity and compliance checks by automatically extracting data from standard onboarding documents.

Current scope includes:

  • Identification documents (ID cards, passports, etc.)
  • Payslips and employment records
  • Proof of address documents

The system extracts key fields and assists compliance teams with faster validation.



Other changes

  • Migrated from Langchain 0.3.0 to 1.0.4
  • Fix: duplication issues for full/partial bot copies


Version 3.20.6

15th November

LLM Support
New models supported by the platform

  • Anthropic Claude 4.5 Sonnet
  • Anthropic Claude 4.5 Claude

Knowledge Bases (KBs)

We fully redesigned the KBs for even more configurability

  • Ability to activate Optical Character Recognition (OCR) for images and PDF files
  • Ability to use a Smart Chunking Strategy using an LLM and a custom prompt
  • Ability to define different chunking strategies for different types of documents within the same KB


Version 3.20.5

Released on November the 3rd, 2025

UI

  • Simplified UI for clients that are not using legacy NLU based chatbots