Version 3.20.6

To be Released

LLM Support
New models supported by the platform

• Anthropic Claude 4.5 Sonnet
• Anthropic Claude 4.5 Claude

Knowledge Bases (KBs)

We fully redesigned the KBs for even more configurability

• Ability to activate Optical Character Recognition (OCR) for images and PDF files
• Ability to use a Smart Chunking Strategy using an LLM and a custom prompt
• Ability to define different chunking strategies for different types of documents within the same KB

Version 3.20.5

Released on November the 3rd, 2025

UI

• Simplified UI for clients that are not using legacy NLU based chatbots