May 2020

2.13.14 - 11th May 2020

Major changes

• Added: {Datasets/Q&A} Ability to create a Q&A
• Added: {Datasets/Q&A} Ability to edit a single Q&A
• Added: {Datasets/Q&A} Ability to delete a single Q&A
• Improved: {Datasets/Q&A} Better management of Q&As with HTML

Minor changes

• Added: {Devops} Added centralized logs + Kibana for a better monitoring of the solution
• Improved: {Status page} We added more details in our SLA monitoring page.
  Each service is now monitored invidually, you can find the new SLA page here.
• Added: {Webchat controls}: You can now add a param to the SmartlyWebchat.openWidget(); .
  More info here
• Improved: {Webchat} Improved wechat design

2.13.15 - 13th May 2020

Minor changes

• Improved: {Q&A} In case of a file import over existing Q&As, prompt user with two options 1\ keep existing files or 2\ update from scratch
• Improved: {Webchat} On click event to images will open them into a new tab
• Improved: {Webchat} Ability to customize the "Localize me" button title
• Fixed: {My bots} An issue occuring some times on bot deletion

2.13.16 - 27th May 2020

Major change

• Added Rich Messages management in Ring Central Digital Engage integration
• Improved: Multlanguage management

Minor changes

• Improved: Conversation module performance
• Added: Audio file support in the Conversation module (API doc coming soon)
• Added: Multilangual support via the API channel
• Removed: Masterbot algorithm setting