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June 2026

13 days ago by Ibtihal

Version 3.33.1

Released on June 1st, 2026

🛡️ Platform & Engine Reliability

1. New: Redis Caching for NLU Queries

Implementation of a Redis-based caching mechanism for NLU (Natural Language Understanding) requests. This optimization prevents the redundant processing of identical user inputs within a defined timeframe, significantly reducing server load and improving overall response latency.
i. Standard TTL: A default 60-second Time-To-Live ensures that bot updates and re-trainings are reflected quickly.

ii. Custom TTL: Higher execution-cost queries can be assigned a longer TTL to further optimize performance.

2. Improved: Real-Time LLM Support for Callbots

Integration of the Real-Time API mode (available via LLM Proxy) within the Callbot infrastructure.

3. New: Advanced Input Filtering Layer for NLU

Addition of a pre-processing filtering layer for user inputs sent to the NLU engine to prevent service instability. This system identifies and cleanses problematic data, including:

  • Non-linguistic characters and invisible Unicode symbols (e.g., zero-width spaces).

  • IP addresses and excessive numerical tokens (e.g., long lists of codes or numbers).

  • Repetitive punctuation (e.g., "!!!!!!") and excessive word duplications (e.g., "bonjour bonjour bonjour").

  • Abnormally long tokens.

  • Comprehensive Emoji Management: Detection of all emojis with automated replacement by their text equivalents or removal.

  • Technical Text Protection: Specialized logic to handle inputs like "4G" or "5G" ensuring they are preserved and not incorrectly filtered during emoji processing.

✨ New Feature & Enhancements

  • New: Multilingual CSV Support for Translation Dictionary

Support for the CSV format within the translation dictionary, allowing for the configuration of translations across multiple languages in a single file. An integrated CSV preview has been added to the interface to display the sentence mappings for each locale (e.g., FR-FR, EN-US, AR-MA).