February 2025

Version 3.14.10

Released on February 28th

[UI]

  • Additional UI tweaks for a more intuitive user experience.

[DevOps]

  • Improved horizontal scalability for SNP 1.06 NLU.

Version 3.14.9

Released on February 27th

[UI]

  • Additional UI tweaks for a more intuitive user experience.

[Evaluations]

  • Fix: The Export button was not functional on Eval Runs.
  • Fix: Result sorting was only active on the current page.

Version 3.14.8

Released on February 24th

[UI]

  • Additional UI tweaks for a more intuitive user experience.

Version 3.14.7

Released on February 17th

[SSO Integration]

  • Single Sign-On (SSO) update for improved authentication and security.
  • Need SSO for your organization? Contact us!

Version 3.14.6

Released on February 14th

[Maintenance]

  • Further code cleanup to improve platform efficiency and maintainability.

Version 3.14.5

Released on February 11th

[Collaboration]

  • Categories are now visible to all organization members, making it easier to collaborate on bot management.

[Conversations]

  • New columns added to the conversation export for better reporting and insights:
    • Category
    • Sub-category
    • Link to the shared conversation

[UI]

  • Various UI improvements to enhance usability and navigation.

Version 3.14.4

Released on February 7th

[NLU]

  • Introducing "NLU 2.0" – a new, more efficient algorithm offering better performance than SNP 1.06.
  • To enable NLU 2.0 for your bot:
    1. Go to your bot settings.
    2. Navigate to the Natural Language Understanding section.
    3. Select NLU 2.0 and train your bot to apply the changes.

Version 3.14.3

Released on February 3rd

[Fixes & Performance]

  • General bug fixes and code cleanup to improve stability.
  • [Conversations]: For performance optimization, only the last 20 messages of a conversation are loaded by default.
  • Users can still access older messages by clicking the "Load more messages" button.